The Disability and Employment eLearning Modules present strategies to help frontline American Job Center (AJC) staff effectively serve customers with disabilities, work with partners, and provide inclusive business services. This toolkit will help you and other AJC managers lead staff through engaging discussions and activities related to the eLearning modules to ultimately improve your AJC’s service delivery.
The Manager’s Toolkit includes:
- Best practices and tips for implementing the eLearning modules at your AJC,
- A checklist for managing an effective eLearning strategy session,
- Discussion questions, and
- Three team activities.