In 2019, ETA convened an Employer Engagement Team representing seven states within the Workforce Innovation Cohort on Disability and Employment.  The cohort developed resources to address the following challenge question: How might we more effectively engage employers with recruiting, hiring, and training job seekers with disabilities as an integrated strategy of the American Job Center service delivery?

States representing the Employer Engagement Team were the following:  District of Columbia, Hawaii, Idaho, Maryland, New York, South Carolina, and Tennessee.  Resources were developed in coordination with ETA to support organizational learning within the workforce system. 

Employer Engagement Team Cohort Capstone Product

Building Business Relationships & Resources: A guide to help identify promising practices, tips, and questions to consider throughout the various stages of a business relationship lifecycle.

Interacting with Businesses: Guiding Questions ProtocolA guide for front-line staff that provides sample responses and resources for business services representatives to reference as they respond to commonly asked questions by businesses.

Measuring the Success of Communications with Businesses:  A guide for developing meaningful and data-driven metrics for success when working with businesses.

Employer Engagement Team Cohort Resources

  1. Job Driven Toolkits by ExploreVR-This link includes Job Driven Toolkits broken out in four key areas: Employer Engagement, Employer Supports, Customized Training, and Labor Market Information.ExploreVR is a technical assistance resource to support VR agencies.


  2. The Council of State Governments’ Stay-at-Work/Return-to-Work (SAW/RTW) Toolkit- SAW/RTW strategies help improve the ability of employees who acquire and/or at risk of developing work disabilities stay at work or return to work.Employers that invest in SAW/RTW strategies can increase their savings/profit by reducing its paid workers’ compensation benefits.To support American Job Centers, this toolkit provides an overview of this emerging practice on improving accessibility to help increase retention of labor force participation of people with disabilities.


  3. Getting to Equal: The Disability Inclusion Advantage- New research from Accenture, in partnership with Disability:IN and the American Association of People with Disabilities, highlights that companies that embrace best practices for employing and supporting more persons with disabilities in their workforce have outperformed their peers.  This 17-page report includes a business case to build an inclusive workplace through implementing four key action steps:  Employ, Enable, Engage, and Empower.