The Accessibility Cohort will address the following challenge question: How might we further maximize physical and programmatic access for customers with disabilities using the services of an American Job Center? Leading resources that get referenced by this cohort team will be posted on this page to help maximize organizational learning.
- Evaluating the Accessibility of American Job Centers for People with Disabilities- A Department of Labor evaluation report published January 13, 2017 measuring the accessibility of the American Job Center network through the communication, physical, and programmatic lens.This evaluation highlights both the progress and challenges American Job Centers have faced in making its services more accessible to persons with disabilities.
- The Benefits of Universal Design- Universal Design is a strategy for making products, environments, operational systems, and services welcoming and usable to the most diverse range of people possible. Its key principles are simplicity, flexibility, and efficiency. When American Job Centers apply Universal Design principles, we are working together towards a world-class service environment to help all Americans get training and find jobs. This link includes historical resources collected on this topic within WorkforceGPS.
- (NEW) WIOA Section 188 & American Job Center Certification– Link to a Joint System Innovation Brief from three technical assistance centers (the LEAD Center, DEI, and WINTAC) highlighting promising practices to support the American Job Center Certification and Equal Opportunity in the states of Missouri, Virginia, and California.