Technology is an essential piece to making the workplace more accessible for people with disabilities, but how do I get started? In support of Global Accessibility Awareness Day (GAAD) on Thursday May 16, 2019, this posting includes resources to help increase awareness of possible steps American Job Centers and businesses can take to integrate technology to further increase access and inclusion for people with disabilities in the labor force.
- WIOA: What It Means for Accessible Technology and American Job Centers (AJCs) - Within the Workforce Innovation and Opportunity Act (WIOA), there is a provision stating that all comprehensive AJCs and affiliated sites must be physically and programmatically accessible to individuals with disabilities. These resources developed by the Partnership on Employment & Accessible Technology (PEAT) are designed to help AJCs understand tech-related responsibilities to improve access by customers.
- User Needs 101 - Technology is complicated. It is important to clearly identify the needs of customers through careful design planning. A “user need” is a well-defined statement of what your service or program empowers people to do. This existing Customer Centered Design WorkforceGPS link includes a brief four-page guide developed by Code for America that provides an overview of research methods and examples on how to collect information on the needs of customers to improve service delivery.
- Job Accommodation Network (JAN) For Employers - JAN provides free consulting services for all employers, regardless of the size of an employer’s workforce. Services include one-on-one consultation about all aspects of job accommodations, including the accommodation process and ideas, product vendors, and referral to other resources. Call or e-mail JAN today!
- Be Tech Savvy: Accessible Information & Communication Technology - This link title is one of the seven essential components highlighted by the Employer Assistance and Resource Network (EARN) for building a framework for a disability inclusive organization. Guiding steps are detailed on establishing needs assessment, formal policies corporate-wide infrastructure, and evaluation/accountability.
- Buy IT! – Your Guide for Purchasing Accessible Technology - Information and communication technology (ICT) is a critical piece in the procurement process to achieve accessibility and usability for all. To help guide businesses get more accessible ICT purchases, this link developed by the Partnership and Employment on Accessible Technology (PEAT) outlines eight steps within the procurement life-cycle stages of planning, solicitation, and post-award.