American Job Center (disability job-driven resources)

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The following are resources to help strengthen the capacity of the American Job Center to support people with disabilities enter or return to the labor force.


  • Disability Awareness and Etiquette - This 21-page guide from the LEAD Center is a resource for American Job Centers to address effective communication strategies for people with disabilities.

  • Section 188 Disability Reference Guide - This 58-page resource from DOL highlights promising practices that correlate with Section 188 of WIOA. It is a useful reference guide to help American Job Centers continue to make its services more accessible.

  • Accessibility of American Job Centers - This 48-page report from DOL measures the accessibility of the American Job Center network through the communication, physical, and programmatic lens. This evaluation highlights both the progress and challenges American Job Centers have faced in making their locations more accessible to persons with disabilities.

WorkforceGPS Tools

  • Employment Network - An Employment Network (EN) is an entity that partners with the Social Security Administration (SSA) to provide or coordinate the delivery of services to SSA disability beneficiaries under the Ticket to Work program. In FY 2016, American Job Centers serving as an EN received a total of $7 million in payments for services from the SSA.

  • Achieving Universal Design to be Inclusive in Service Delivery - The leading principle of universal design is to “design for all”. This resource includes a webcast and resources on how universal design can be achieved through American Job Centers by applying customer centered design.


  • State Vocational Rehabilitation Offices - Vocational Rehabilitation (VR) agencies assist people with disabilities to prepare for, obtain, maintain, or regain employment. To promote effective coordination across programs, this resource lists the 57 State VR Headquarters throughout the country.

Research State Plans and Disability Data

  • WIOA State Plan - This Rehabilitation Services Administration site will allow users to conduct a word search across narratives in State Plans for terms such as Section 188, customized employment, or disability resource coordinators. Users also have the option to limit a search to one state or group of states to compare as a benchmark.

  • Disability Data - This LEAD Center site will allow users to research national disability data and state profiles. In addition, users can make state comparisons of the data.


  • Service Animals - Service animals are defined as dogs that are trained to do work or perform tasks for people with disabilities. This guidance issued by the U.S. Department of Justice further clarifies this legal provision.

Content Information

Content Type: Resource
Topics: Adult Education


Post Information

Views: 368
Posted: 11/22/2017 11:42 AM
Posted By: Jayson Gleneck
Posted In: Disability and Employment
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