Webinar Archive Universal Design: A Customer Centered Approach

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This WIOA Wednesday Webinar was held on March 15, 2017.  Universal Design is a significant component of the customer centered design framework to provide exemplary service in American Job Centers (AJC).

In this session, you will learn how universal design is a creative vehicle in applying “design thinking” for innovation across the workforce system to benefit job seekers with a wide range of learning styles, language levels, intelligences, and physical mobility to help foster meeting customer’s needs more efficiently.

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Posted: 4/6/2017 3:00 PM
Posted By: Alexandra Kielty
Posted In: Disability and Employment
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