Webinar: American: Job Center Certification - A Tool to Maximize State's Quality Consistency
Webinar: WIOA Wednesday - American Job Center Certification: A Tool to Maximize State's Quality & Consistency This is a WorkforceGPS webinar and will be held on April 12, 2017 / 3:00 – 4:00 PM Eastern Time
- David Jones, Workforce Analyst, U.S. Department of Labor, Employment and Training Administration
- Edward West, VR Program Specialist, U.S. Department of Education
Presenters: Marissa Clark,Workforce Services Division Policy Unit Manager,
California Employment Development Department
Sue Ann Searles, Workforce Specialist, Michigan Talent Investment Agency
Danielle Smith, State WIOA Equal Opportunity Officer, Missouri Department of Economic Development
The Workforce Innovation and Opportunity Act (WIOA) requires the state workforce development board (WDBs) to establish objective criteria and procedures when certifying its American Job Centers to help maximize quality of services and consistency across the state. In addition, local WDBs must follow procedures and criteria established by the state WDB and certify its American Job Centers and network at least once every three years.
In this session, you will learn of emerging practices occurring in states evaluating the effectiveness, physical and programmatic accessibility, and continuous improvement of American Job Centers. Presenters will discuss the process for defining those standards and its application, combined with an assessment of the impact on their system operations and outcomes.